MANUAL OF PROCEDURES AND / OR CORONAVIRUS PROTOCOLS (SARS-COV-02)
I. BACKGROUND
On January 7, Chinese authorities identified a new coronavirus, called SARS-coV-2, as the virus causing the disease called COVID-19.On January 30, 2020, the World Health Organization (WHO) declared a "Public Health Emergency of International Importance" (ESPII). On March 11, 2020, the World Health Organization (WHO) described COVID-19 as a global pandemic.
II. PURPOSE AND SCOPE
Maximize sanitary and hygiene control measures within Fly Fishing The Run (FFTR) / Avalon Outdoor (AO) operationsI. Workers
a. Supply and Transportationb. Crew
c. Guides and Instructors
d. Maintenance / operations
II. Fleet
a. Life on boardb. Transfer ships
c. Destinations
III. Guests and clients
a. Diversb. Fishermen
c. Service providers
III. DEFINITIONS OF INTEREST
COVID-19 (coronavirus disease 2019)
1. It is a disease produced by an infection of the respiratory tract caused by the new coronavirus called SARS-CoV-2 (Severe Acute Respiratory Syndrome CoronaVirus 2), which was first recognized in December 2019.2. This becomes of utmost importance in boats tourism and diving and fishing programs.
3. In the case of diving, extreme measures must be taken.
In order to make our charters safer during this sanitary crisis, all guests must include the following information during the booking process.
People at high risk of presenting severe infection (which should be reported to the reservations department at the time of carrying it out).
Age.
Pre-existing health conditions: hypertension, cardiovascular disease, diabetes, chronic lung disease, or other serious lung conditions (such as cystic fibrosis or uncontrolled asthma), kidney disease requiring dialysis, or the like.
Transplanted persons and continue with immunosuppression medications.
People with cancer who are under treatment.
People with a decreased immune system as a result of conditions such as uncontrolled HIV infection, or medications such as immunosuppressants, corticosteroids. Or any other relevant health information that would be helpful.
Social distancing
Social distancing is a community mitigation measure, frequently used in pandemics or in the context of health alert. Which corresponds to the decrease in basic physical contact between people, in any situation. Greater interest in our life systems on board. Two meters is the recommended minimum distance to maintain between people. All of our operations will work diligently to maintain social distancing and we ask that the guests do as well.
Home isolation (quarantine)
It is a preventive restriction of the activities that are usually carried out outside the home, for those people who were exposed to SARS-CoV-2, and who currently have no symptoms.
Isolation
It is a physical separation of symptomatic people from confirmed cases of COVID-19, both in the home / residential context and the hospital context.
RISK CLASSIFICATION OF CONTACTS
Contacts will be classified according to their risk of exposure to SARS-CoV-2 (coronavirus).1. High risk contacts
A person who provides direct care without appropriate personal protective equipment (PPE) to confirmed cases with COVID-19 between 2 days before the onset of symptoms and 14 days after the onset of symptoms.
2. Close contact
A person in contact with a confirmed case with COVID-19, between 2 days before the onset of symptoms and 14 days after the onset of symptoms of the patient, in the following contexts: More than 15 minutes of face-to-face contact ( less than a meter). Sharing a closed space for 2 hours or more, such as places like offices, jobs, meetings, schools. Moving in any closed means of transport within a proximity of one meter with another occupant of the means of transport.
3. Low risk contacts
People who were contacts of a confirmed or suspected case of COVID-19 and who do not comply with the contexts of a narrow or high-risk case, previously explained.
IV. PROTOCOL FOR PREVENTION, CLEANING AND HYGIENE MEASURES
The purpose of this document is to provide guidelines regarding prevention, cleaning and hygiene measures against the pandemic COVID-19 – Destinations & FLEET.FFTR and Avalon Outdoor's operations have been working diligently with the highest international standards of sanitation and hygiene to ensure that we are not only meeting, but also surpassing, the recommended actions to prevent the spread and contamination by COVID-19 aboard our fleet and at our destinations. Furthermore, our employees are being trained rigorously to uphold and enforce these standards.
a. Destination
The SHIPS must be considered as CLEAN POINTS.Sanitary barriers must be created between guest arrival and embarked spaces.
Only the passage of those who pass sanitary protocols will be accepted.
The entrance and exit of guests must be limited at different times, to minimize interactions of workers and guests.
It is suggested to incorporate the health authority to control the entry of workers and guests.
It is suggested that symptom identification training be carried out on defined crew members who are valid interlocutors in suspected cases.
b. Life on board
1. Common areas- Between groups, the boat should be disinfected 100%.
- Bars, staircases, corridor surfaces, floors of common areas, door handles, light switches, garbage cans, computers, Jacuzzi, sunbeds will be disinfected every 2 hours.
- All those spaces that can be ventilated must be maximized.
- The regulator 2nd stage/s and mouthpiece/s of diving equipment will be sprayed with alcohol. The rest of the equipment will be rinsed after every dive.
- The masks must be rinsed at the platform individually, NOT in a common tank.
- Each guest will take care of their own mask to rinse it and keep it away from other equipment.
- The water in the camera rinsing tanks must be changed often.
2. Rooms / bathrooms
- Disinfect twice a day and staff should always wear a face mask and gloves.
- UV Sanitized AC system will run continuously
3. Kitchen and Restaurant
- Everyone in the kitchen with a face mask and gloves.
- Eliminate buffet service and make all meals plated and served.
- Boil utensils with chlorinated solutions.
- Dishwashing with chlorinated solutions.
- Cleaning surfaces with chlorinated solutions.
4. Laundry
- It is suggested to increase the periodicity of washing clothes and make it essential that this washing is at high temperature.
5. Structural actions
- Modify the doors of the common areas to be able to open them with the feet or with the elbows without using the hands.
- Application of stickers and posters remembering the minimum distances to respect and the use of face masks.
- Make cleaning elements available to passengers (disinfectant wipes or alcohol gel to clean hands).
- Create a suitcase loading protocol that prevents contagion on surfaces (sanitary tunnel if possible or fumigation of luggage).
- Our central AC system is UV light Sanitized and we will provide portable UV lights for continued sanitization of surfaces. If you see it, we cleaned it!
ALL measures must be replicated until further notice.
c. Transfer ships (SOL)
The same Life on board measures should be applied, with emphasis on the entry and exit of guests.All people must utilize face masks and maintain proper social distancing.
d. Supply and Transport
Obligatory control and traceability of food products / maintenance / use that are incorporated into life on board will be required, incorporating all transport and cargo personnel using the face mask and gloves.Pre-disinfection prior to any supply is suggested between the unloading and loading process on the vessel.
e. Diving and fishing boats
Same hygiene actions should be considered at least 3 times a day. Morning, noon and before the end of the day.Minimizing object manipulation is recommended.
V. PROTOCOL FOR WORKERS
As an absolute measure, the passage to the nautical points of all those workers who are not related to the operations of the week should be restricted.Similarly, a rotation of work shifts is suggested that differs from the entry and exit of guests.
All non-essential personnel must avoid attending the nautical points if they are not required.
a. Supply and Transport
All Companies and Service Providers will be required to respect what is stated in Point V, d. Both for supply and transfer of passengers to the destinations.In the same way, each and every one of the sanitary and hygiene standards must be applied for the exhaustive care of viral transmission. Cleaning and disinfection of buses / transfers.
Try to occupy larger shuttle buses.
b. Crew
1. The number of crew members per vessel should be minimized, in order to minimize the possibilities of close contact, provided that this does not affect the provision of services and operations.2. All crew members before boarding must prove a Negative PCR test of no more than 14 days.
3. The presence of temperature, positive symptoms to Coronavirus will be controlled. All this prior to access to the nautical points, in no way near the boats.
4. All workers must access the boats following a cleaning and sanitation protocol. This point must be carried out prior to accessing the boat, which includes hand and face washing, change of clothes, clothing that you bring must be left in sealed bags for later removal at the end of the week.
5. In no way may you board with clothing that is not uniform or that does not come properly washed from your homes. For the above, their commitment must be required. **
6. The above points are considered for all personnel to board.
7. The manipulation of cell phones should be avoided, as well as video cameras, photography or other objects.
8. They must incorporate sanitary protocol of daily and frequent sanitation.
9. Any interaction that violates the sanitary distance is expressly prohibited, so dances, parties or activities that cause crowds on boats are suspended.
10. Greetings and other signs, must respect the rules of health care (avoid high five, handshakes, kisses or others).
11. It is suggested to create shifts and worker rotation that allows traceability of cases. Shifts greater than 14 days per crew.
c. Guides and Instructors
1. Both fishing guides and diving instructors must consider all the provisions of point VI, b.2. It will be their responsibility that said measures are respected in their boats as far as possible.
3. Demand to adapt their actions to the least possible close contact. The greatest risk of contagion will be in the client.
d. Maintenance / operations
1. They must consider all the provisions of point VI, b.** For all this, it is suggested to set up a different place for men and women, which is duly subjected to sanitation procedures between one shift and another.
The objective of this document is to publicize the client entry protocol in the framework of prevention and action against COVID-19 and in the minimization of contagion risks.
Customers must be notified prior to entering the Destination.
We will continue training our staff on safety procedures to stay ahead and updated of any new developments and additional actions to be taken to ensure the safety of everyone on board.
VI. PROTOCOL FOR ENTRY AND DEPARTURE OF TOURISTS
1. It must be reported in cases that the guest is over 60 years old or was identified as a high-risk case.2. Guests should be suggested to maintain social isolation or, as far as possible, health quarantine for the 2 weeks prior to arrival.
3. All guests must bring alcohol gel, a mask, disposable bags and a change of washed and unused clothes to change when entering the clean point.
4. All guests must access the boats following a cleaning and sanitation protocol. * It must be carried out prior to accessing the boat, which includes hand and face washing, change of clothes, and clothing that you bring should be left in sealed bags and not be worn during the week.
5. In no way may you board with clothing worn on transfers or cross clean points. This includes all clothing: caps, shoes, jackets, etc. **
6. Temperature and positive symptoms to Covid 19 will be controlled.
7. Guests should be suggested to carry a small bag with identification and money, to minimize the use of backpacks / objects apart from (1) personal bag.
8. Guests should be asked to sanitize their belongings prior to arrival, since the garments may have a high “viral load”. Request high-temperature home washing and sealed clothing for post-clean point use.
9. Prepared food will not be allowed.
10. It is only possible to enter bottled and sealed liquids, inside sanitized bags.
11. Personal grooming supplies are allowed in a sealed container (toothbrush, toothpaste, deodorant, shampoo, shaver, and soap).
12. Fishing or diving equipment must incorporate the same sanitation protocols.
13. All guests must do their part to uphold these standards and make a point to honor their fellow travelers' and workers' concerns for their health and well-being.
* For all this, it is suggested to set up a different place for men and women, which is duly subjected to sanitation procedures between one shift and another.
** From the entrance of tourists to the boats, after the clean points, it will be possible to consider taking the measures, areas free of contagion. Sanitary sanitation measures must be maintained as indicated in the previous points.
Our staff will do their very best to protect you and we request that you make a serious point to protect them as well. All of these sanitation and hygiene measures are being enacted to ensure that you are arriving to a safe destination and we ask that you are a responsible and honest traveler that takes the utmost care to prevent the spread of the COVID-19 virus into our fleet and staff from your time at your home country through your travels and during your week while you are in our care at our destinations.
Cuba has had great success in the control of the COVID19 virus.
The country is a very safe destination, and we are committed to honoring this achievement of the Cuban authorities. Our guests should be aware of this and contribute with all pre-trip measures and screening to make sure not to bring the infection into Cuba and to our destinations.
VII. PROTOCOL FOR POSITIVE CASES OR SUSPECTED WORKERS
In the face of any case of suspected workers, the sanitary measures contemplated by the Department of Hygiene and Epidemic of the territory of Cuba must be activated. In this case, all the information that the authorities have will be provided and the complete change of the crew or work shift will be evaluated.In the face of any case of suspected workers, the sanitary measures contemplated by the Department of Hygiene and Epidemic of the territory of Cuba must be activated. In this case, all the information that the authorities have will be provided and the complete change of the crew or work shift will be evaluated.
VIII. PROTOCOL FOR CASES SUSPECTED GUESTS
1. The flow of guests in and out considers the protocols established by Cuba when entering the country and leaving their countries of origin. It should be considered that the risk of positive cases will be marginal.2. It should be considered that all clients with positive symptoms that are in our operations will be SUSPECTED case, since the conditions of rapid test or research by PCR are not given to certify contagion.
3. In the face of acute symptoms, close isolation is suggested, which implies: Do not leave the room, food in the room, communication based on activating the Hygiene and Epidemic protocol. Based on the current COVID regulations (this could change or become more flexible by the time of your trip), in case of acute symptoms, the protocol is to Isolate the patient suspected of infection at his room, without being shared by other guests.
4. The patient will be provided with the medications authorized to control the fever (if there is one) and the coast guard will be notified immediately, so that they can transfer the patient to the nearest hospital (Cayo Coco, Camaguey or Habana depending on the case).
5. The patient must remain hospitalized until discharge by medical recommendation, and then complete his 14-day quarantine period (discounting those in which he was hospitalized) prior to returning to his country.
More information
World Health Organization Regarding Corona Virus
World Health Organization myth buster
CDC How to protect yourself and others